📄 Privacy Policy
At Dulce Book House, your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website or make a purchase from us.
🔍 Information We Collect
- Personal Information: Name, email address, phone number, billing/shipping address
- Payment Details: Processed securely via third-party payment gateways (we do not store your card information)
- Account Details: If you create an account, we store login credentials securely
- Order History: Products purchased, preferences, and delivery information
- Technical Data: IP address, browser type, device info, and pages visited (via cookies)
💡 How We Use Your Information
- Process and deliver your orders
- Communicate order updates or offers
- Improve user experience on our website
- Send newsletters or promotions (only with your consent)
- Detect and prevent fraudulent or suspicious activities
🍪 Cookies and Tracking
- Keep you logged in
- Remember your cart contents
- Analyze website traffic and user behavior
🛡️ Data Security
We take appropriate technical and organizational measures to protect your data. This includes using SSL encryption, secure servers, and strict access controls.
📞 Contact Us
If you have any questions or concerns about this policy, please reach out to:
Dulce Book House
📧 Email: info@dulcebookhouse.com